Refund Policy

All trades conducted on Coinberry are final. Exceptions will be made if errors are made due to a malfunction of software in which case the account will be reconciled properly.

All deposits made to Coinberry user accounts can be refunded, at the request of the user, to the original funding method, provided that the funds remain in the original currency balance of that user. If only a portion of the funds remain in the user account, a partial refund may be completed at the request of the user. We reserve the right to hold withdrawals for a period of up to 14 days or until we can verify the source of deposited funds.

Once fund in any format are withdrawn from the Coinberry platform, you are no longer entitled to a refund.

For any questions please Contact us